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Is Your Business Overpaying on Energy Delivery Charges. Hidden Costs You Need to Know

  • 5 days ago
  • 4 min read

Many Alberta businesses focus heavily on negotiating the price they pay for electricity itself, but they often overlook a much larger portion of their energy bill: the delivery charges. These fees, which include distribution and transmission charges, can make up to 60% of a commercial energy bill. Despite being regulated, these charges are not always optimized or fixed. This means your business could be paying more than necessary without realizing it.


At 8760, we help Alberta businesses better understand and optimize the bottom portion of their energy bills which typically covers delivery charges— with no pressure and nothing but valuable insights.


Understanding and managing electricity delivery charges can unlock significant savings. This post explains why delivery charges matter, how they affect your energy costs, and what steps you can take to ensure your business is not overpaying.



What Are Delivery Charges and Why Do They Matter?


Delivery charges cover the cost of moving electricity from power plants to your business. They include:


  • Distribution charges: The cost of delivering electricity through local power lines and substations.

  • Transmission charges: The cost of moving electricity over long distances via high-voltage transmission lines.


Together, these are often called distribution and transmission charges (D&T charges) or simply delivery charges. Unlike the commodity price of electricity, which fluctuates and can be negotiated, delivery charges are regulated by government agencies and set by utility companies.


Because these fees are regulated, many assume they are fixed and optimized. That assumption is incorrect. Delivery charges depend on your business’s energy profile, location, and how your electricity services are structured. Without careful review, you may be paying more than necessary.


!Eye-level view of electrical power lines and transmission towers against a clear sky


Transmission and distribution infrastructure plays a key role in electricity delivery charges.


How Delivery Charges Impact Your Energy Bill


In Alberta, delivery charges can account for up to 60% of your total commercial electricity bill. That means even if you negotiate the best commodity rate, your overall savings may be limited if delivery charges are not managed.


For example, a business with a $10,000 monthly energy bill might pay $6,000 in delivery charges alone. If those charges are not optimized, a 10% reduction could save $600 every month or $7,200 annually.


Delivery charges also appear on gas bills as a distribution charge on gas bill, which can similarly inflate costs if not reviewed.


Why Are Delivery Charges Often Overlooked?


Most finance and operations teams focus on the electricity commodity rate because it is visible and negotiable. Delivery charges, being regulated, seem fixed and less transparent. This leads to several misconceptions:


  • Delivery charges cannot be changed or reduced.

  • Utility companies always charge the correct amount.

  • Reviewing delivery charges is too complex or risky.


Data from Alberta’s energy market over the last 20 years shows that 1 in 3 commercial energy sites are actively overpaying on delivery charges. These overpayments happen because of billing errors, incorrect rate classifications, or missed opportunities to adjust your delivery profile.


How to Identify If Your Business Is Overpaying


The first step is to conduct a detailed review of your electricity delivery charges. This involves:


  • Analyzing your historical bills for distribution and transmission charges.

  • Comparing charges against your actual energy usage and demand patterns.

  • Checking for errors or misclassifications in your account.

  • Reviewing your contract terms with energy delivery companies.


This review requires expertise and access to detailed billing data. Many businesses do not have the internal resources to perform this analysis effectively.



What Is Delivery Charges Optimization?


Delivery charges optimization means ensuring your business pays the lowest possible regulated fees based on your actual energy profile and usage. It involves:


  • Correctly classifying your energy account.

  • Adjusting your energy consumption patterns to reduce peak demand charges.

  • Identifying and correcting billing errors.

  • Negotiating with utility providers to apply the correct rates.


Unlike commodity contracts, this process requires working directly with energy delivery companies and utility service providers. It does not disrupt your electricity supply or operations.


How a Delivery Charge Review Can Save Your Business Money


A no-risk delivery charge review can confirm whether your current charges are optimized or if you are overpaying. If your profile is already optimized, you gain peace of mind knowing you are not leaving money on the table.


If gaps are found, the review team can manage the optimization process on your behalf, working with utilities to correct billing and adjust your delivery charges. This service is data-driven and transparent, with no operational disruptions.


Practical Steps to Take Now


  • Gather your recent electricity and gas bills, focusing on the sections detailing distribution and transmission charges.

  • Request a professional delivery charge review from a trusted provider experienced in Alberta’s energy market.

  • Use the review findings to adjust your energy management strategy.

  • Monitor your bills regularly to ensure ongoing accuracy.



Energy delivery companies and utility providers have complex billing structures. Without expert help, it is easy to miss opportunities for savings.


Your business’s bottom-line energy costs depend not just on the price of electricity but also on how well you manage delivery charges. Taking control of these fees can improve your financial performance without changing your energy consumption.



Request a confidential, risk-free delivery charge review today to see if your business is overpaying: 8760.ca/delivery-charge-reviews


Make sure your electricity delivery charges work for you, not against you.



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